Energy supplier

connected to the customer

The challenges for energy suppliers are becoming increasingly complex. In particular, the increasing willingness of customers to change, which is accompanied by the high level of tariff transparency via comparison platforms, calls for a great deal of attention. We will be pleased to provide you with our comprehensive industry know-how!

Efficient solutions for
energy suppliers

The high price pressure in sales, combined with the current investment demand in Climate Solutions, calls for budget-optimised motivation solutions for acquiring new customers, sales promotion and customer retention. This includes innovative business models, strategic cooperations and tailor-made value-added services, which are suitable for clear differentiation as an energy provider – both in the end-customer market and in the B2B sector. Connex has extensive industry expertise in working with more than 60 national energy supply companies and regional municipal utilities and offers highly efficient solutions to the current challenges. Get more out of your budget!

01   Acquiring new customers

With energy for more customers

In view of strong competition, when acquiring new customers it is also becoming increasingly important for energy suppliers to have an unmistakable identity in the perception world of the target group. Budget-optimised value-added made by Connex concepts, which secure coveted advantages for customers throughout the entire contract period and offer permanently positive hooks for customer contacts, are industry-proven measures in customer acquisition.

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In principle, a recommendation system should work without much effort for all parties involved. The decisive factor for the success of new customer acquisition is that the incentive used is highly sought after and is provided to the referrer as soon as possible. Connex offers you proven solutions that fully meet these requirements as well as a legally compliant, automated system with full success control.

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02 Sales promotion

Sell more successfully

In order to make it easier for satisfied customers to take advantage of other suitable offers, targeted product enrichment concepts and emotional amplifiers lead to even faster success. At Connex, you can choose from a wide range of highly effective motivational products that are easy to use and available in a range of price categories.

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Use GDPR-compliant system solutions, coupled with affordable, highly emotional incentives, to generate the required permissions for email communication with your customers and targeted data acquisition. This will help you to increase sales with action-oriented offers and promote long-term customer satisfaction by addressing them in a personal, target-group-oriented manner.

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support new customer acquisition. Connex has developed a voucher solution specifically for your sector with the "Energie-Euro" programme that boasts the best value/price ratio and has already proven itself in many regions.

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03   Customer retention

Strengthen customer relationships in the long term

Existing customers deserve your attention. Take the long-term wind out of your competitors' swap premium offerings with customer retention solutions designed specifically for energy providers – using analogue or digital.

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Those who do not want to be dependent on price reductions to recover customers rely on attractive value-added solutions and highly effective motivation instruments. Think about what tangible benefits you can offer your customers. From coveted incentives, with great personal design freedom, attractive benefits for everyday life to long-term bonus programmes, we help you to achieve convincing added value for your business.

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If you want to make more of your budget in the long term, we will be happy to support you in the development and servicing of a holistic, customer-centric loyalty programme. Individual benefit offers from many areas of life and the communication opportunities generated thereby lead to an intensive customer relationship promoted by strong customer involvement.

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Strong brands rely on Connex

We are looking forward to hearing from you

We would love to tell you about our comprehensive range of services during a non-binding consultation meeting and present you with promising motivation solutions to suit your specific challenges.