What does holiday plus EXPERIENCE entitle me to?

The holiday plus EXPERIENCE Hotel Voucher provides you with 1 hotel stay (1 - 6 nights) for 2 people in a double room at a holiday plus partner hotel of your choice.

How can I redeem a holiday plus EXPERIENCE Hotel Voucher?

holiday plus EXPERIENCE Hotel Vouchers can be redeemed for hotel stays in numerous holiday- and city hotels.

What other hotel costs will I be responsible for?

You will be responsible for paying the breakfast and dinner rate detailed within the hotel description.

May I use several holiday plus EXPERIENCE Hotel Vouchers for a longer stay at a hotel? 

Yes. Please inquire how many vouchers you are allowed to redeem for each particular hotel or offer. 

How does the booking work?

On this website, choose your desired hotel from the extensive list of hotels. For every hotel, you will find a detailed description and information on how you can make reservations with holiday plus EXPERIENCE hotel vouchers.

You can make reservations for your hotel either through the online reservations system on this website or by phone. The exact reservations procedure will vary with each offer. Thus, please pay careful attention to the particular instructions for booking.

Why is the hotel that I had chosen no longer a part of the selection?

All hotels that are currently available as options for the holiday plus programme are presented on this website. The holiday plus hotel offer is continuously updated and expanded, and is also dependent on the season. For this reason, many existing hotels can be temporarily (e.g. due to capacity bookings) or permanently removed from the programme and replaced with other hotels.

I have received no reply to my reservations enquiry. What can I do?

Please contact the hotel or hotel reservations centre once again, by phone if necessary. Any questions regarding booking details can be discussed by phone.

Why has the hotel not confirmed my desired dates?

At certain times there could be a higher volume of bookings in a region. All reservations are dependent upon the number of rooms available in a particular hotel. Hotels make their contingent of rooms available to different travel operators. It is thus possible that the contingent of rooms for holiday plus has already been depleted, while a different operator still has rooms available for booking.

I will not be able to use my reservation. What can I do?

Please inform the hotel or hotel reservations centre as quickly as possible that you will not be able to take your planned holiday. Cancellation fees vary depending upon the hotel. In general, however, the hotel or supplier’s respective cancellation policy will apply.

Who is the issuer of holiday plus EXPERIENCE Hotel Vouchers?

The issuer of the holiday plus EXPERIENCE Hotel Vouchers is CONNEX UK & Ireland Ltd which is part of the CONNEX Marketing GmbH based in Wels, Austria. It is an international supplier of unique holiday programmes since 1986.

Can I also obtain holiday plus Hotel Vouchers directly from Connex Marketing GmbH?

No, holiday plus EXPERIENCE Hotel Vouchers cannot be obtained directly from CONNEX Uk & Ireland Ltd.  They are exclusively obtained as part of individual companies' marketing campaigns.